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How to Obtain Quality Assurance Certification on Your First Attempt?

If you are reading this then you already know that, nowadays, customers don’t consider working with a business if it is not ISO certified. Certification has become a symbol of authenticity in the market.

Organizations seeking compliance to a management system require a well-structured and organized quality management system. A perfect quality management, perfectly implemented, is the standard for obtaining certification to quality assurance.

What is a Quality Management System?

A Quality management system is comprised of written and controlled policies and procedures that can help you build a foundation for compliance to these ISO management system standards. A systemized quality management system should include the steps for major processes and develop methods to prevent the failures. An organized system can protect the brand, existing organizational processes, and increase the customers’ satisfaction. Preparing a Quality management system has multiple benefits that can help you gain recognition through quality assurance certification. These benefits are:

  1. Helps to meet your goals

  2. Minimizes cost-related errors

  3. Enhances customer satisfaction

  4. Promotes your business more effectively

  5. Assures the growth of the business

  6. Enhances the documentation process

  7. Resolves manufacturing / service delivery issues or defects

  8. Expands market share in new territories

  9. Creates an ideal environment of quality

  10. Improves internal communication

  11. Keeps consistency of products and services

  12. Assesses performance of the teams and the individuals

  13. Improves compliance.

Features of an Ideal Quality Management System

If you really want to obtain the certification on your first attempt, you must ask your ISO certification services, consultant, to incorporate these features in your quality management system:

  1. A well-written and documented quality policy

  2. Documented quality objectives

  3. A standard quality manual

  4. Documented procedures as identified in the compliance standard

  5. Documents required by your organization for effective planning, operation, monitoring, and control.

Why you should Maintain a Hierarchical Order?

If you can run an organization with controlled documents, it will boost the knowledge and morale of your organization. Given below is an example of the ideal quality management documentation:

  1. Policies

  2. Procedures

  3. Work instructions

  4. Lists

  5. Checklists

  6. Forms

How to Create an Effective Quality Management System?

  1. Define and outline your processes

  2. Define the quality policy

  3. Define the quality objectives

  4. Build metrics to record and monitor critical success data

  5. Explain defects in every process

  6. Develop documents and track

  7. Define the quality process

  8. Determine training requirements

  9. Use the newly-built system properly

  10. Conduct internal audits, observe, and implement activities that can improve overall performance.

Tools to be used in your Quality Management System

  1. Process Maps and Flowcharts

You can create a flowchart to streamline the overall production / service delivery process. It should be easy to understand and useful. It should help you visualize the entire process. It should help you identify all the possible problems that may occur. An ideal flowchart should display quality checkpoints and documentation expectations. It should demonstrate other parts of your formal control plan. This control plan needs to be approved or signed off by the quality assurance authorities. All concerned departments should approve the final process steps and flowchart.

Failure Modes and Effects Analysis or FMEA can help you figure out the potential failures. It helps detect and rectify failures and mistakes before they happen. The FMEA team should estimate these factors and measure them on a scale of one to ten. Then, they should mark the high-risk priority numbers or RPN. RPN builds a platform for the growth and development of all the written quality procedures and control tools. Based on the RPN outcomes, you should record the measurements.

  1. Measuring System and Tools

If you want to assure a great accuracy and you use precise monitoring / measuring equipment, you need calibration. It will help you ensure that your measuring systems can effectively avoid errors.

A Final Takeaway

You should make sure that each of your employees understands the vision of your quality management system. You need to look for methods that can make all your internal processes consistent. It is your responsibility to provide the employees with proper training so that they can comprehend the quality management system.

If you can adequately perform everything stated above, you can gain ISO certification at the first attempt.

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